
Home	Contact Us	Specials	Fun Stuff	My Account	Shopping Cart

Contact Information & Customer Support

CityMade Inc. Customer Service
400 Riverwalk Parkway, Suite 300
Tonawanda, New York 14150
Phone: 1-866-248-9623 / FAX: 716/995-5630
info@Citymade.com

About CityMade Inc.

Recognized in 2008 by KeyBank as the Honoring Excellence Most Innovative Company of the Year and in 2007 as Business of the Year, CityMade is a premier, national online provider of:

Consumer, corporate, tournament, and specialty gift baskets
Gourmet and high-demand regionally based consumer products
Integrated eCommerce, Fulfillment & Logistics services

CityMade designs and produces exceptional gift products and provides the means by which they are effectively marketed, sold and distributed. Our individualized services and the exceptional manner in which we provide them have contributed to our diverse client portfolio. Corporations, universities, media outlets, sports entities, country clubs, convention & visitor bureaus, conference centers, hotels, foundations, festivals and charitable organizations have partnered with and relied on CityMade to effectively further their divergent, strategic goals. Affiliate partners include Wegmans Markets, Lornamead/Yardley of London, Milk-Bone/ DelMonte Foods, NanoDynamics/ NDMX Golf, Hyatt Regency Hotels, Entercom Radio, and Citadel Broadcasting, to name a few.

Wholesale/Retail Gifts and Consumer Products Division

CityMade's website features a variety of exceptional gifts, regional favorites and products "Made In" cities and regions throughout the country. CityMade currently features six "Made In" cities, including: www.MadeinBuffalo.com; www.MadeinBaltimore.com; www.MadeinPhiladelphia.com; www.MadeinRochester.com; www.MadeinSyracuse.com; www.MadeinWashingtonDC.com.

Gifts and individual products may be purchased online at any of CityMade's sites and shipped to the purchaser or sent as gifts, anywhere worldwide. Five additional "Made In" locations are scheduled for launch in 2009, including Boston, Cleveland, New York City, Pittsburgh and Toronto.

And in an effort to accommodate an ever-increasing, more exclusively defined demand, CityMade launched its distinctive corporate gift subsidiary site www.MetroBaskets.com in 4Q 2008. MetroBaskets "Corporate Signature" Gifts provides distinctive personalized corporate gift baskets and packaged gifts that are readily made in large, multiple quantities and offers purchasers tiered percentage discounts based on the volume of the order. If desired, MetroBaskets will put a company's logo-its "Corporate Signature"-on items like mugs, baseball caps, apparel, etc., and include those items within the gift baskets it makes. MetroBaskets also tastefully finishes every gift with the company's personal "Signature" - by wrapping it with an engraved ribbon featuring the company's logo and message. Golf tournament gifts are also a featured specialty of MetroBaskets.

In addition to providing gifts and products directly to wholesale and retail consumers, CityMade has developed affiliate gifting programs that may be integrated by corporations, retailers and other entities. CityMade develops gift products that are sold through corporate gift programs and on affiliate retailers' websites and through their retail store locations. CityMade's gift programs provide readily integrated revenue stream opportunities for CityMade's affiliate associates.

CityMade's warehouse is bonded and certified food grade and is strategically located just minutes from the U.S./Canada border, between the Peace Bridge and Lewiston/Queenston, Rainbow and Whirlpool bridges into Canada.

eCommerce, Fulfillment & Logistics Division

CityMade provides turn-key commercial operations services to more than a hundred vastly diverse clients throughout the U.S. - businesses and vendors who want to conduct web-based eCommerce activities but do not want to deal with the complexities and expense of managing online credit card transactions, product warehousing, order fulfillment, and related commercial operations. CityMade will seamlessly integrate a network secure Shopping Cart on a company's website and process orders for the company's products. Or, if an affiliate company prefers to manage its own transactions, orders may be forwarded to CityMade for fulfillment and distribution.

CityMade provides companies the flexibility to choose only the services they need. Clients select from an "ala carte" menu of services and those services can be readily scaled as needs evolve and operations grow. CityMade provides: integrated Website Management, eCommerce capabilities, Product Packaging and Kitting, Order Processing and Fulfillment, Product Warehousing, Logistics, Distribution, Customer Service and Account Reconciliation capabilities.

CityMade has designed its programs and services to be transparent and to integrate seamlessly as an extension of its clients' operations-driven by the clients' direction-with day-to-day processes managed by CityMade. Services may be scaled as a company's needs or operations grow. While some operations within CityMade's divisions function independently, others are executed concurrently as operations advance through both divisions.

CityMade's goal is to provide our customers with the very best in quality, value, and service. We provide the finest consumer, corporate, tournament, and specialty gifts, in addition to exceptional regional products and gifts unlike any others. We work closely with our order fulfillment clients, helping them grow their operations by delivering comprehensive eCommerce, Fulfillment & Logistics services in an efficient, cost effective manner.

Everything we do is backed by prompt, courteous, personal customer service and our personal commitment customer satisfaction.

Whether you have personal or corporate gifting needs or you're in need of integrated commercial operations services, all you need is CityMade!

CityMade Inc. - Meeting Your Needs, Exceeding Your Expectations.